Investigating - Validic has been in contact with the Runkeeper team regarding reports of delayed delivery of their data. We have been directed to this statement that Runkeeper has released regarding this issue:

"With users turning to fitness apps during the COVID-19 crisis, we are experiencing larger than normal activity in Runkeeper traffic. As a result, our system has been challenged in order to keep up with connections coming through other apps using the Health Graph API. Our team is looking into solutions, and I will get back to you when I have any more information."

While this issue does not currently appear to be affecting the V2 Inform platform, we will continue to monitor and update our status as appropriate.
Jun 9, 15:01 EDT

About This Site

We continuously monitor the status of the Validic Inform APIs and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

For Validic V1 API status, visit http://status.validic.com

REST API Operational
Streaming API Operational
Marketplace Operational
Fitbit Operational
Foracare Operational
Garmin Connect Operational
Higi Operational
iHealth Operational
Misfit Operational
Withings Operational
Omron Operational
Polar Operational
Runkeeper Operational
Strava Operational
Suunto Operational
TomTom Operational
Under Armour Operational
Validic Mobile Operational
Support Portal Operational
MyFitnessPal Operational
Striiv Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - This is a reminder that on June 30, 2020, Summary data will no longer be provided by Under Armour. Any Summary data already available via the Validic API will not be affected by this change, but there will no longer be new Summary data for connected Under Armour users.
Jun 24, 13:31 EDT
Scheduled - Under Armour has announced that on June 30, 2020 they will deprecate their endpoint that provides Summary data to Validic. After this date, Summary data will not be collected for Under Armour users.

Any Summary data already available via the Validic API will not be affected by this change.
May 26, 11:02 EDT
Response Time
Fetching
Past Incidents
Jul 12, 2020

No incidents reported today.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Resolved - The deprecation of Striiv is complete.
Jul 2, 14:33 EDT
Investigating - Striiv has informed Validic that on June 30, 2020 they will no longer be supporting the servers that provide user data to Validic. They have also already stopped selling the Striiv devices.

During this time, the delivery of data from Striiv could be affected.

Once Striiv's server is shut down, Validic will remove Striiv from all Validic Marketplaces.
Jun 3, 15:55 EDT
Jul 1, 2020
Resolved - UnderArmour has updated their status page showing all service fully operational.
Jul 1, 01:25 EDT
Update - UnderArmour has posted another update that all systems have recovered and should be fully operational.

However, their status page still shows Partial Disruption for all MapMyFitness and Endomondo services.

We will continue to monitor.
Jun 30, 20:00 EDT
Monitoring - UnderArmour has reported a fix has been deployed and the services are starting to recover from the issue.

We will continue to monitor.
Jun 30, 19:09 EDT
Investigating - Under Armour is reporting that MyFitnessPal is experiencing degraded performance.

As a result, users may not be able to sync MyFitnessPal via the Validic Marketplace and you may see delays in receiving user data from existing MyFitnessPal users.

Validic will continue to monitor this issue and provide updates here when they are available.
Jun 26, 10:58 EDT
Jun 30, 2020
Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.