All Systems Operational

About This Site

We continuously monitor the status of the Validic Inform APIs and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

For Validic V1 API status, visit http://status.validic.com

REST API Operational
Streaming API Operational
Marketplace Operational
Fitbit Operational
Foracare Operational
Garmin Connect Operational
Higi Operational
iHealth Operational
Misfit Operational
Nokia Operational
Omron Operational
Polar Operational
Runkeeper Operational
Strava Operational
Suunto Operational
TomTom Operational
Under Armour Operational
Validic Mobile Operational
90 days ago
99.99 % uptime
Today
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
During the week of Feb. 3, 2020 Validic will be expanding the Nutrition resource model to include a food object in each meal segment. A Sample payload can be found here: https://helpdocs.validic.com/reference#nutrition

Please contact support@validic.com if you have any questions.
Posted on Jan 21, 16:46 EST
Response Time
Fetching
Past Incidents
Jan 25, 2020

No incidents reported today.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020
Resolved - All Support-related systems are operating as expected
Jan 13, 12:12 EST
Monitoring - All Support systems are again operational. The Validic team is checking the status of all Support Portal articles and Support tickets.

At this time you may resume the use of the Support Portal and support@validic.com.
Jan 13, 11:09 EST
Update - While we continue to investigate this issue, you can view the full list of supported apps and devices on this page: https://validic.com/inform-connected-apps-and-devices/
Jan 13, 09:45 EST
Investigating - Please be advised that desk.com, Validic's support management system, is currently experiencing technical issues resulting in delays to our ability to receive and respond to cases. This is also affecting the ability to view the Support Portal located at https://help.validic.com/.

We will update this status as new information is available for this issue.
Jan 13, 09:34 EST
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.