All Systems Operational

About This Site

We continuously monitor the status of the Validic Inform APIs and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

For Validic V1 API status, visit http://status.validic.com

REST API Operational
Streaming API Operational
Marketplace Operational
Fitbit Operational
Foracare Operational
Garmin Connect Operational
Higi Operational
iHealth Operational
Misfit Operational
Withings Operational
Omron Operational
Polar Operational
Runkeeper Operational
Strava Operational
Suunto Operational
TomTom Operational
Under Armour Operational
Validic Mobile Operational
Support Portal Operational
MyFitnessPal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
api.prod.validic.com
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syncmydevice.com
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mobile.prod.validic.com
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Past Incidents
Sep 29, 2020

No incidents reported today.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020
Resolved - This incident has been resolved.
Sep 22, 08:43 EDT
Identified - Under Armour believes they have identified the cause of the issues, and is working to resolve it.
Sep 21, 15:26 EDT
Investigating - Under Armour is reporting that MyFitnessPal is experiencing performance issues.

As a result, users may not be able to sync MyFitnessPal via the Validic Marketplace and you may see delays in receiving user data from existing MyFitnessPal users.

Validic will continue to monitor this issue and provide updates here when they are available.
Sep 21, 14:11 EDT
Sep 21, 2020
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Completed - The scheduled maintenance has been completed.
Sep 17, 06:54 EDT
Update - Under Armour has moved this maintenance to Thursday, September 17, 2020 starting at 12:00am EDT lasting for approximately 30 minutes.

During this maintenance, users may not be able to sync to MyFitnessPal via the Validic Marketplace and delivery data from MyFitnessPal may be delayed until the maintenance is complete.
Sep 16, 09:12 EDT
Scheduled - Under Armour has announced that they will be performing database maintenance for MyFitnessPal on Wednesday, September 16, 2020 starting at 12:00am EDT lasting for approximately 30 minutes.

During this maintenance, users may not be able to sync to MyFitnessPal via the Validic Marketplace and delivery data from MyFitnessPal may be delayed until the maintenance is complete.
Sep 14, 18:58 EDT
Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.