Update - The Validic team is still waiting for updates from the Bewell team on this issue.
Jul 02, 2024 - 09:21 EDT
Investigating - Validic is currently investigating an issue where users are seeing errors when trying to authorize Bewell Connect via the Validic marketplace.

We will provide updates here when they are available.

Jun 24, 2024 - 13:10 EDT

About This Site

We continuously monitor the status of the Validic Inform APIs and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

For Validic V1 API status, visit http://status.validic.com

REST API Operational
Streaming API Operational
Marketplace Operational
Fitbit Operational
Foracare Operational
Garmin Connect Operational
Higi Operational
iHealth Operational
Lose It! Operational
Withings Operational
Omron Operational
Polar Operational
Runkeeper Operational
Strava Operational
Suunto Operational
Under Armour Operational
Validic Mobile Operational
Support Portal Operational
MyFitnessPal Operational
Sisense Reporting Operational
LifeScan/OneTouch Operational
YOO Operational
Emfit Operational
Daily Burn Operational
Omron Japan Operational
Dexcom Operational
Qardio Operational
Google Fit Mobile SDK Operational
Quicksite ? Operational
API Documentation Operational
Bewell Connect Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024
Resolved - Fitbit data flow is back to normal and the queue is fully caught up.
Jul 23, 19:41 EDT
Monitoring - The issue has been identified and we are monitoring the queue as the backlog is processed.
Jul 23, 16:02 EDT
Investigating - Validic is investigating possible issues with the delivery of data from Fitbit.

As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit.

We will provide updates here when they are available.

Jul 23, 15:33 EDT
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.