Engineering has replayed any readings that came through with a value of 0 when they should have displayed what was on the device the reading was taken on. Those records have been replayed to show the correct values. This issue is fully resolved.
Posted Jul 17, 2025 - 16:45 EDT
Monitoring
Engineering has made adjustments last night, and the 0 value readings are no longer coming through. There will be additional discussions about the options in replaying readings that were saved to our server with a value of 0. Updates will be given as those discussions evolve. The team is monitoring.
Posted Jul 17, 2025 - 08:16 EDT
Identified
There is an issue that some readings captured through the Validic SDK's BLE module are being written to our server with a value of 0. Engineering is working toward a resolution at this time, and updates will be given as they are available.