Tagline in Custom Marketplace not present

Incident Report for Validic Inform

Identified

The team has identified the issue, and there is work in development to resolve this. An ETA on full resolution isn't available at this time.
Posted Jul 10, 2025 - 12:52 EDT

Investigating

Some clients append &format=json to the end of a user's Marketplace URL to create custom marketplace JSON they can embed in their application or web experience. We've been made aware that the tagline element of the returned JSON is populating with an empty string. This has been escalated to engineering, and we will provide updates here as the work to resolve this issue progresses
Posted Jul 03, 2025 - 10:29 EDT
This incident affects: Marketplace.