Inform API Data Delays or Errors

Incident Report for Validic Inform

Monitoring

The Validic team has address the issue and all systems are caught up. We will continue to monitor to ensure that no new issues come up.
Posted Jul 11, 2025 - 14:29 EDT

Identified

We have identified the issue and are working on a fix and monitoring all systems.
More updates will be posted here as they are available.
Posted Jul 11, 2025 - 11:49 EDT

Investigating

Validic is currently investigating possible issues with the Inform API.
As a result, you may see delays or errors when attempting to make calls to the Inform API to access data or manage users.

We will post updates here as they are available.
Posted Jul 11, 2025 - 11:03 EDT
This incident affects: REST API and Streaming API.