Affected clients should pull the relevant SDK package with the fix from the mobile portal and implement it. The mobile team has confirmed that users won't have to resync to Google Fit for the fix to work for them on weight readings.
Posted Sep 19, 2023 - 11:44 EDT
Update
The mobile team is in the process of preparing the releases to the below SDK packages. We should have an update on the expected delivery time of the new SDK packages tomorrow.
The team is looking to get releases with the fix for Google Fit weight out early next week. This will require releases for Android Native SDK, React Native SDK, and the Cordova wrapper SDK. Clients would then need to pull down the fix and implement it in their app to resolve the issue.
As the exact times and dates for releases become clearer this page will be updated to note the ETA on the fixes along with any other relevant details clients would need to know to get their user's Google Fit weight readings to sync in their system.
Posted Sep 14, 2023 - 12:04 EDT
Identified
The root cause of why the weight readings aren't syncing in Google Fit has been identified. An ETA on when the fix would be released isn't completely clear at the moment. This status page will be updated when there is more information to share on this.
Posted Sep 13, 2023 - 14:25 EDT
Investigating
Validic has identified an issue with Android Native SDK 1.15.1 with syncing weight readings from Google Fit. React Native SDK version 1.4.5 and Cordova Wrapper 1.15.1 would also be affected. It appears that the weight changes from Google Fit are not syncing to the SDK currently.
The mobile team is investigating this issue currently. We will post updates here as they are available.