Google Health API - Intermittent Timeouts and Errors

Incident Report for Validic Inform

Resolved

Validic released a fix to mitigate the issues with the Google Health API. This issue is resolved.
Posted Jun 16, 2026 - 13:25 EDT

Update

Validic is making some adjustments to how we retrieve data to mitigate the slowness on the Google Health API side. We'll update as the solution is finalized.
Posted Jun 11, 2026 - 09:47 EDT

Identified

We have identified that the Google Health API is experiencing intermittent timeout errors. This issue originates with Google's systems and is not related to Validic infrastructure. Users connected via Google Health may experience delayed or failed data syncs during this time.

Our engineering team is actively monitoring the situation and has filed bug reports with Google. We will post updates here as more information becomes available.
Posted Jun 10, 2026 - 10:53 EDT
This incident affected: Google Health.