Change to sleep tracking in Apple Watch OS >= 11
Incident Report for Validic Inform
Update
There is internal discussion on the best path forward here. Updates will be made when there is additional information regarding the plan to adjust our sleep tracking through Apple Health for this change to Apple’s WatchOS 11
Posted Nov 20, 2024 - 16:00 EST
Identified
Validic is investigating an issue where Apple’s WatchOS 11 has changed the sleep tracking behavior such that it does not track “Time in Bed”. The Validic SDK uses the In Bed records in order to create Sleep records in the HealthKit/AppleHealth SDK framework. As a result, some users with WatchOS 11 or above may not see their Sleep events in the Inform API.
Posted Nov 14, 2024 - 16:20 EST
This incident affects: Validic Mobile.