Fitbit Data Delays

Incident Report for Validic Inform

Resolved

This incident has been resolved.

Posted Dec 05, 2023 - 16:04 EST

Monitoring

Data delivery for Fitbit has returned to expected levels. We will monitor to ensure stability.

Posted Dec 05, 2023 - 14:13 EST

Investigating

Validic is investigating possible issues with the delivery of data from Fitbit.

As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit.

We will provide updates here when they are available.

Posted Dec 05, 2023 - 13:59 EST

This incident affected: Fitbit.