Garmin Connect Possible Authorization Errors on iOS
Incident Report for Validic Inform
Resolved
The Validic team has been working to develop a solution to this change of behavior in the Garmin Connect app. Currently Garmin does not have any plans to change this behavior.
Please reference this document for Validic's suggestions on how to avoid authorization errors:
https://validic.atlassian.net/wiki/spaces/VCS/pages/4288839697/Authorizing+Garmin+Connect+on+iOS+Devices
Posted Nov 20, 2024 - 17:46 EST
Identified
We have had feedback from Garmin and are reviewing our options for how to address this scenario. Based on Garmin's feedback and our testing users can use the following page to allow themselves to authenticate in the marketplace in the meantime. Updates will be given as work to address this scenario moves forward.

https://help.validic.com/space/VCS/4279402525/Connecting+Garmin+Through+Web+Browser:+Best+Practices
Posted Nov 15, 2024 - 10:38 EST
Update
There has been some back and forth with Garmin and the product team on this. Garmin is continuing to look into this. Updates will be posted when new information arrises from their investigation.
Posted Nov 12, 2024 - 09:02 EST
Update
The Validic product team has a ticket open with the Garmin development team to investigate this issue. We will provide updates here as they become available.
Posted Nov 06, 2024 - 12:07 EST
Investigating
There is currently a scenario that can prevent some users from authorizing Garmin on iOS. Some users that are directed to the Garmin Connect app that is installed on their phone to complete the authorization may see a 404 error after choosing to authorize.

Validic is investigating this issue and will provide updates as they are available.
Posted Oct 25, 2024 - 15:53 EDT
This incident affected: Marketplace.