The queue has resolved itself and data is flowing as expected. This incident is resolved.
Posted Feb 02, 2024 - 10:02 EST
Monitoring
Data is starting to flow again. We're monitoring as it processes through the queue backup
Posted Feb 02, 2024 - 09:16 EST
Investigating
Validic is investigating possible issues with the delivery of data from Ommron Japan. To be clear, this doesn't affect Omron cloud connections outside of that location.
As a result, you may see delays in receiving user data from Omron Japan users and users may see issues when trying to sync to Omron Japan.
We will provide updates here when they are available.