All Systems Operational

About This Site

We continuously monitor the status of the Validic Inform APIs and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

For Validic V1 API status, visit http://status.validic.com

Uptime over the past 90 days. View historical uptime.
REST API Operational
Streaming API Operational
Marketplace Operational
Fitbit Operational
Foracare Operational
Garmin Connect Operational
Higi Operational
iHealth Operational
Lose It! Operational
Withings Operational
Omron Operational
Polar Operational
Runkeeper Operational
Strava Operational
Suunto Operational
MapMyFitness/Under Armour Operational
Validic Mobile Operational
Support Portal Operational
MyFitnessPal Operational
Sisense Reporting Operational
LifeScan/OneTouch Operational
YOO Operational
Emfit Operational
Daily Burn Operational
Omron Japan Operational
Dexcom Operational
Qardio Operational
Google Fit Mobile SDK Operational
Quicksite ? Operational
API Documentation Operational
Bewell Connect Operational
Smart Meter Operational
Abbott Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Polar Maintenance Apr 29, 2025 13:00-17:00 EDT

Polar has alerted us of a scheduled maintenance on all Polar services on Tuesday 29th of April 2025 at 05:00 UTC. They are expecting a downtime of up to 2 hours, after which it will take a few hours for all the services to be up and running at full speed.
Posted on Apr 03, 2025 - 08:44 EDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Scheduled Abbott downtime due to vendor maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 EDT
Scheduled - Abbott has alerted us of downtime at 00:00 UTC on 3/26/25. During this downtime, marketplace connections and data syncing will be unavailable.

Abbott's messaging:

To facilitate a vendor-required software update, LibreView OAuth services will be unavailable for up
to one hour beginning at 00:00 UTC on March 26, 2025. During this time, notifications will continue to
work as expected, however users and partner applications will be unable to establish connections,
request tokens, initiate data requests, or perform other actions that are dependent upon OAuth
services.
Mar 19, 09:03 EDT
Fitbit and Garmin Data Delays
Resolved - The data flow for Fitbit and Garmin has remained steady. This issue is resolved
Mar 25, 14:08 EDT
Monitoring - The integrations are back to normal. We're monitoring both Garmin and Fitbit to ensure stability is maintained.
Mar 25, 09:17 EDT
Investigating - Validic is investigating possible issues with the delivery of data from Fitbit and Garmin.

As a result, you may see delays in receiving user data from Fitbit and Garmin users and users may see issues when trying to sync to Fitbit or Garmin

We will provide updates here when they are available.
Mar 25, 08:14 EDT
Mar 24, 2025
Fitbit Data Delays
Resolved - Data has been flowing as expected and we are seeing webhooks from Fitbit in expected volume. This issue is resolved.
Mar 24, 14:23 EDT
Monitoring - The webhook delivery from Fitbit has leveled out to expected values and data has caught up. We're monitoring the integration, but everything appears to be working as designed now.
Mar 24, 12:11 EDT
Investigating - Validic is investigating possible issues with the delivery of data from Fitbit.

As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit.

We will provide updates here when they are available.
Mar 24, 09:04 EDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Degraded Fitbit performance
Resolved - The traffic has remained steady over the last number of hours and has returned to the expected volume of webhooks and data coming in. Though we are continuing to monitor this issue appears resolved and we are closing the status page created for it.
Mar 20, 16:59 EDT
Monitoring - Webhooks from Fitbit were coming through inconsistently. The throughput has leveled out. We're monitoring the integration but it appears back to stable.
Mar 20, 14:42 EDT
Investigating - Validic is investigating possible issues with the delivery of data from Fitbit.

As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit.

We will provide updates here when they are available.
Mar 20, 13:17 EDT
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