Update - There is internal discussion on the best path forward here. Updates will be made when there is additional information regarding the plan to adjust our sleep tracking through Apple Health for this change to Apple’s WatchOS 11
Nov 20, 2024 - 16:00 EST
Nov 20, 2024 - 16:00 EST
Identified - Validic is investigating an issue where Apple’s WatchOS 11 has changed the sleep tracking behavior such that it does not track “Time in Bed”. The Validic SDK uses the In Bed records in order to create Sleep records in the HealthKit/AppleHealth SDK framework. As a result, some users with WatchOS 11 or above may not see their Sleep events in the Inform API.
Nov 14, 2024 - 16:20 EST
Nov 14, 2024 - 16:20 EST
Identified - We have had feedback from Garmin and are reviewing our options for how to address this scenario. Based on Garmin's feedback and our testing users can use the following page to allow themselves to authenticate in the marketplace in the meantime. Updates will be given as work to address this scenario moves forward.
https://help.validic.com/space/VCS/4279402525/Connecting+Garmin+Through+Web+Browser:+Best+Practices
Nov 15, 2024 - 10:38 EST
https://help.validic.com/space/VCS/4279402525/Connecting+Garmin+Through+Web+Browser:+Best+Practices
Nov 15, 2024 - 10:38 EST
Update - There has been some back and forth with Garmin and the product team on this. Garmin is continuing to look into this. Updates will be posted when new information arrises from their investigation.
Nov 12, 2024 - 09:02 EST
Nov 12, 2024 - 09:02 EST
Update - The Validic product team has a ticket open with the Garmin development team to investigate this issue. We will provide updates here as they become available.
Nov 06, 2024 - 12:07 EST
Nov 06, 2024 - 12:07 EST
Investigating - There is currently a scenario that can prevent some users from authorizing Garmin on iOS. Some users that are directed to the Garmin Connect app that is installed on their phone to complete the authorization may see a 404 error after choosing to authorize.
Validic is investigating this issue and will provide updates as they are available.
Oct 25, 2024 - 15:53 EDT
Validic is investigating this issue and will provide updates as they are available.
Oct 25, 2024 - 15:53 EDT
About This Site
We continuously monitor the status of the Validic Inform APIs and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.
For Validic V1 API status, visit http://status.validic.com
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New Dexcom CGM Data Model
Jan 14, 2025 09:00-11:00 EST
Update -
There was some confusion regarding the delivery schedule for the CGM records with one client. We wanted to clarify in case others had concerns. See below for clarification
No changes will be made to the delivery schedule for Dexcom records. Dexcom high-frequency data will continue to be reported hourly with a one-hour delay from Dexcom.
Nov 15, 2024 - 10:29 EST
No changes will be made to the delivery schedule for Dexcom records. Dexcom high-frequency data will continue to be reported hourly with a one-hour delay from Dexcom.
Nov 15, 2024 - 10:29 EST
Scheduled -
Change Management Statement
What's Happening?
The Inform API is being updated to incorporate a new CGM resource designed to provide better context for high-frequency Dexcom CGM readings. This new resource offers a more effective way to represent CGM data, and clients must plan to transition to it within the next few months.
Affected Action:
Receiving High-Frequency Dexcom Data
Deprecated Resource:
Dexcom Intraday
New Resource:
Dexcom CGM
Am I Affected?
Any client using the Inform API to integrate with Dexcom devices will be affected by this change. This includes those receiving high-frequency Dexcom data. Existing integrations for other devices using Intraday records (Fitbit, Garmin, etc.) are not impacted. User connections to Dexcom are not impacted.
What Is the Timeline?
November 13, 2024: Announcement of Dexcom CGM changes.
January 14, 2025: The new CGM resource becomes active on the Inform API and connected Dexcom users will start generating CGM records alongside existing Intraday records.
July 15, 2025: The Dexcom Intraday data model is officially shut down. All Dexcom high-frequency processing must be transitioned to the new CGM resource before this date.
What Changes Are Coming?
*Stream Adjustments: On January 14, 2025 Dexcom CGM records will begin to appear in any Streams where a `resource_filter` filter has not been set to filter out `cgm`.
*All clients must check their existing Inform Streams and make adjustments, if needed to filter out CGM records until they are ready to consume them.
*New CGM Resource: A new CGM resource is being introduced to the Inform API on January 14, 2025 to handle high-frequency Dexcom data.
*New API Endpoint: The Inform REST API is being updated to include a new endpoint that returns cgm high-frequency data.
*Dexcom Intraday Deprecation: The Dexcom Intraday data model is being deprecated as of January 14, 2025 and will be shut down on July 15, 2025.
*Data Model Transition: All clients currently processing Dexcom Intraday data will need to switch to the new CGM resource and its associated data model before the shutdown date.
*After July 15, 2025, Intraday records will only be used for activity-based high-frequency metrics from sources like Fitbit and Garmin. All CGM data will be reported solely through the CGM resource.
What To Expect?
*Duplicate Records: From January 14, 2025 through July 15, 2025, both CGM and Intraday records will report the same Dexcom high-frequency readings if your stream configuration sends both event resource types.
*New Data Format: The CGM resource utilizes a different data model than Intraday. Familiarize yourself with the new structure outlined in the provided examples and documentation links.
*Cumulative Updates: Each CGM record for a given UTC day will be cumulative, including all time/value pairs for that day, with the record size growing until the day ends.
*Checksum Identification: Use the "checksum" field to track updates to a CGM record throughout the day.
*More Time Details: Inform receives two representations of time from Dexcom (`time` and `display_time`) and both are reported for each CGM reading value. Also, the top-level of the CGM record includes `start_time` and `end_time` fields that define the UTC day that the CGM record represents.
What Do I Need To Do?
Immediate Action - Before January 14, 2025
Stream Management:
*Verify if a `resource_filter` is set on your Inform Streams. Without this filter, your system will begin receiving CGM records on January 14, 2025, and must either ignore them safely or handle them correctly.
If no `resource_filter` exists on your streams, delete and recreate the streams, setting the filter to include the desired resources. Omit "CGM" to avoid receiving these records until you are ready to integrate them.
Data Model Migration:
*Read the provided documentation about the new CGM resource and Dexcom CGM processing.
The documentation provides in-depth instructions and examples on mapping Dexcom data fields from the current Intraday format to the new CGM format.
Comprehensive explanations regarding time handling are also included in the documentation.
*Prepare for adjusting your Dexcom high-frequency processing to utilize the new CGM resource and data model well before the July 15, 2025, deadline.
Future Action - Before July 15, 2025
*Adjust your Dexcom high-frequency processing to utilize the new CGM resource and data model well before the July 15, 2025 deadline.
*Don’t forget to set your streams to include the cgm resource. You can do this by deleting and recreating your streams and either (1) omitting the `resource_filter` to include every resource type or (2) setting a `resource_filter` that includes `cgm`.
How Will I Get Support?
For further information, refer to the provided documentation:
*API Changelog: https://helpdocs.validic.com/changelog/cgm-model-added-to-inform-api
*CGM API Specification: https://helpdocs.validic.com/reference/cgm
Dexcom Integration Documentation: *https://help.validic.com/space/VCS/3599859715/Dexcom+API+Integration+for+Developers
CGM KBA: https://help.validic.com/space/VCS/3927703592/Things+to+know+about+Validic-+Dexcom+Integration
You may also contact our support team for assistance.
Nov 13, 2024 - 11:49 EST
What's Happening?
The Inform API is being updated to incorporate a new CGM resource designed to provide better context for high-frequency Dexcom CGM readings. This new resource offers a more effective way to represent CGM data, and clients must plan to transition to it within the next few months.
Affected Action:
Receiving High-Frequency Dexcom Data
Deprecated Resource:
Dexcom Intraday
New Resource:
Dexcom CGM
Am I Affected?
Any client using the Inform API to integrate with Dexcom devices will be affected by this change. This includes those receiving high-frequency Dexcom data. Existing integrations for other devices using Intraday records (Fitbit, Garmin, etc.) are not impacted. User connections to Dexcom are not impacted.
What Is the Timeline?
November 13, 2024: Announcement of Dexcom CGM changes.
January 14, 2025: The new CGM resource becomes active on the Inform API and connected Dexcom users will start generating CGM records alongside existing Intraday records.
July 15, 2025: The Dexcom Intraday data model is officially shut down. All Dexcom high-frequency processing must be transitioned to the new CGM resource before this date.
What Changes Are Coming?
*Stream Adjustments: On January 14, 2025 Dexcom CGM records will begin to appear in any Streams where a `resource_filter` filter has not been set to filter out `cgm`.
*All clients must check their existing Inform Streams and make adjustments, if needed to filter out CGM records until they are ready to consume them.
*New CGM Resource: A new CGM resource is being introduced to the Inform API on January 14, 2025 to handle high-frequency Dexcom data.
*New API Endpoint: The Inform REST API is being updated to include a new endpoint that returns cgm high-frequency data.
*Dexcom Intraday Deprecation: The Dexcom Intraday data model is being deprecated as of January 14, 2025 and will be shut down on July 15, 2025.
*Data Model Transition: All clients currently processing Dexcom Intraday data will need to switch to the new CGM resource and its associated data model before the shutdown date.
*After July 15, 2025, Intraday records will only be used for activity-based high-frequency metrics from sources like Fitbit and Garmin. All CGM data will be reported solely through the CGM resource.
What To Expect?
*Duplicate Records: From January 14, 2025 through July 15, 2025, both CGM and Intraday records will report the same Dexcom high-frequency readings if your stream configuration sends both event resource types.
*New Data Format: The CGM resource utilizes a different data model than Intraday. Familiarize yourself with the new structure outlined in the provided examples and documentation links.
*Cumulative Updates: Each CGM record for a given UTC day will be cumulative, including all time/value pairs for that day, with the record size growing until the day ends.
*Checksum Identification: Use the "checksum" field to track updates to a CGM record throughout the day.
*More Time Details: Inform receives two representations of time from Dexcom (`time` and `display_time`) and both are reported for each CGM reading value. Also, the top-level of the CGM record includes `start_time` and `end_time` fields that define the UTC day that the CGM record represents.
What Do I Need To Do?
Immediate Action - Before January 14, 2025
Stream Management:
*Verify if a `resource_filter` is set on your Inform Streams. Without this filter, your system will begin receiving CGM records on January 14, 2025, and must either ignore them safely or handle them correctly.
If no `resource_filter` exists on your streams, delete and recreate the streams, setting the filter to include the desired resources. Omit "CGM" to avoid receiving these records until you are ready to integrate them.
Data Model Migration:
*Read the provided documentation about the new CGM resource and Dexcom CGM processing.
The documentation provides in-depth instructions and examples on mapping Dexcom data fields from the current Intraday format to the new CGM format.
Comprehensive explanations regarding time handling are also included in the documentation.
*Prepare for adjusting your Dexcom high-frequency processing to utilize the new CGM resource and data model well before the July 15, 2025, deadline.
Future Action - Before July 15, 2025
*Adjust your Dexcom high-frequency processing to utilize the new CGM resource and data model well before the July 15, 2025 deadline.
*Don’t forget to set your streams to include the cgm resource. You can do this by deleting and recreating your streams and either (1) omitting the `resource_filter` to include every resource type or (2) setting a `resource_filter` that includes `cgm`.
How Will I Get Support?
For further information, refer to the provided documentation:
*API Changelog: https://helpdocs.validic.com/changelog/cgm-model-added-to-inform-api
*CGM API Specification: https://helpdocs.validic.com/reference/cgm
Dexcom Integration Documentation: *https://help.validic.com/space/VCS/3599859715/Dexcom+API+Integration+for+Developers
CGM KBA: https://help.validic.com/space/VCS/3927703592/Things+to+know+about+Validic-+Dexcom+Integration
You may also contact our support team for assistance.
Nov 13, 2024 - 11:49 EST